COVID-19 Update

Find out how to access our services during the COVID-19 pandemic, plus tips on looking after yourself


On behalf of the Anxiety Recovery Centre Victoria we would like to thank you for your time and
patience. We are having to adapt in ways that are completely new, and the unfamiliarity of this can
bring anxiety for all of us. Each new day brings new guidelines and conditions however please
remember that which has come to isolate us can also unite us. At a time when we are having to
physically distance ourselves from one another it is also a time to ensure we don’t emotionally
disconnect, let our voices do the work, reach out through the distance and uncertainty of it all and
let our human kindness and compassion do its job. We are vulnerable together, anxious together,
sad together, scared together and hopeful to see a way through this time together.

Our CEO Michelle Graeber is currently exploring other options so at this time we ask you for some
patience until it becomes clear what this might look like and of course the safest way moving
forward.

During this period of uncertainty and heightened levels of stress in our community, we want to
assure you that while the Anxiety Recovery Centre Victoria continues to operate, our first priority
remains the health and wellbeing of our employees, volunteers, and service users.

With the recent announcement by Premier Daniel Andrews declaring a State of Emergency due to
the COVID-19 pandemic, ARCVic is following the latest Government advice and adapting our
programs and services where necessary. We have in place a number of measures to ensure all of our
staff, volunteers and community members are safe within the environments in which they work or
visit.

For your information and in light of the information to date and advice ARCVic has:
• Instructed all employees currently working from home for two weeks – to be reviewed
pending further developments and DHHS advice.
• All support groups have been placed on hold for a period of 8 weeks during this time we are
currently looking at the possibility of continuing support groups through the zoom
technology. We hope this in be available next week.
• Our Helpline will remain operational.
• All internal and external training has also been postponed for a 12 week period.
• Please note all volunteer interviews will be followed up by phone - no group gatherings until
further notice.
• Current Helpline training/ supervision will be scheduled using zoom technology.

If you are concerned about what is going on, I urge you to seek  information about COVID-19
from credible sources.
See the following resources for more information:
• COVID-19 – Frequently asked questions – Australian Government Department of HealthCOVID-19

• www.dhhs.vic.gov.au/coronavirus-self-assessment Self-assessment for risk of coronavirus (COVID-
19) –Victorian Government Department of Health and Human Services

• www.dhhs.vic.gov.au/coronavirus Translated resources – coronavirus disease (COVID-19) –
Victorian Department of Health and Human Services

If you suspect you may have the coronavirus disease (COVID-19) please self-isolate and call the
dedicated hotline – open 24 hours, 7 days – on 1800 675 398.

Tips for looking after ourselves during COVID-19
 Breathe- take some time for yourselves. Challenge your perspectives gently and with
curiosity not judgement.
 It’s important to be updated with events in relation to the virus but don’t let this consume
us. There are so many lovely creative suggestions on how we can adapt and beautiful
examples of compassion right now. Take the time to search for these and see this beauty.
 Take your control back that is understand we may not be able to change what’s happening
on a global scale right now, but we always have a choice of how we respond to this.
 We do have the power to influence change and the current situation by following suggested
guidelines from credible sources.
 Reach out to friends and family .. ring them hear their voice rather than text maybe even
write them a letter or send a card if we can’t touch them right now.
 Be mindful there is always something to be grateful for … remind yourself of those things
and maybe its as simple has a hot cup of tea
 Be creative have virtual dinner parties, morning teas with friends or family
 Let’s share our strategies together would love you to share ideas with others
 Be gentle with yourselves and loved ones …and let’s take this one day at a time you do not
need to do this alone … we are all in this thing together.
 Reconnect with nature, step outside, spend some time in the sun, our garden, stretch the
legs.
 Try a new hobby or create a new one.
 Feed your soul, stay hydrated and nuture yourself so we can look after yourselves and the
people we love.

It is our hope that you find this helpful and we will keep you updated.